Privacy Policy
for okbajiee

Data We Collect

okbajiee collects personal information from players in Bangladesh in order to operate its online casino and sports betting platform in a safe, compliant, and effective manner. We collect only the data that is necessary for the purposes described in this Policy. The categories of personal data we collect are as follows:

Information You Provide Directly

• Registration data: Your full legal name, date of birth, Bangladesh mobile number, email address, and chosen username at the time you create your okbajiee account.
• Identity verification documents: Copies of your National Identity Card (NID), passport, or other government-issued identification submitted as part of our Know Your Customer (KYC) process.
• Address verification: Utility bills, bank statements, or other documents confirming your residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or elsewhere).
• Payment information: Mobile wallet account references (bKash, Nagad, Rocket, Upay) and bank account or card details (Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) used for deposits and withdrawals. Full card numbers are never stored on our servers — payment tokenisation is handled by our PCI-DSS compliant payment processors.
• Support communications: The content of messages you send to our support team via live chat or email (support@okbajiee), including any attachments you provide.

Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited on the Platform, time and duration of sessions, games played, wagers placed, bonus offers viewed, and navigation paths through the site.
• Transaction data: Full records of all deposits, withdrawals, wagers, game outcomes, and bonus transactions associated with your account.
• Geolocation data: Approximate location derived from your IP address, used to verify that you are accessing the Platform from Bangladesh and to personalise the experience accordingly.
• Cookies and tracking technologies: Data collected through browser cookies, local storage, and similar technologies as described in Section 5 of this Policy.

How We Use Your Data

okbajiee uses the personal information it collects for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process your personal data are:

Where you have provided consent to receive marketing communications — for example, promotional offers related to cricket betting during the BPL or T20 season, Eid bonus promotions, or new slot game announcements — you may withdraw that consent at any time by contacting our support team or using the unsubscribe link in any promotional email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

Legal Basis for Processing

okbajiee processes your personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations under the contract formed when you create an account and accept the Terms & Conditions — including processing payments, settling bets, and providing customer support.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, age verification requirements, and other legal obligations imposed on operators of online gambling platforms serving players in Bangladesh.
• Legitimate interests: Processing carried out for the legitimate business interests of okbajiee — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — in particular, the sending of marketing and promotional communications. You have the right to withdraw this consent at any time without detriment.

Data Sharing & Third Parties

okbajiee does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the specific circumstances described below, and only to the extent necessary for each purpose.

Service Providers and Technology Partners

We share personal data with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include payment processors handling bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions; game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi who supply the games available on the Platform; identity verification and KYC service providers; fraud detection and cybersecurity firms; and customer support software providers.

All third-party service providers are required to implement appropriate technical and organisational security measures and are prohibited from using your personal data for any purpose beyond the specific service they are contracted to perform.

Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, or other governmental bodies where we are required to do so by applicable law, court order, or regulatory obligation. This includes disclosures related to anti-money laundering investigations, fraud cases, and age verification compliance.

Business Transfers

In the event that okbajiee undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to the way your data is processed as a result.

Cookies & Tracking

okbajiee uses cookies and similar tracking technologies to operate the Platform efficiently, remember your preferences, and understand how players interact with our site. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies that keep you logged in to your account, security cookies that protect against cross-site request forgery (CSRF), and load-balancing cookies that ensure the Platform operates reliably under high traffic. These cookies do not collect personally identifiable information and do not require your consent.

Performance and Analytics Cookies

These cookies collect anonymised information about how visitors use the Platform — such as which pages are visited most frequently, which games are most popular, and where users navigate before placing a wager. This data helps us improve the Platform and tailor the experience for Bangladeshi players. These cookies are only placed with your consent.

Functional Cookies

Functional cookies remember your preferences — such as your preferred language (English), time zone (Bangladesh Standard Time, BST UTC+6), and recently played games — to provide a more personalised experience. These cookies are only placed with your consent.

Marketing and Targeting Cookies

With your consent, we may use marketing cookies to show you relevant promotional content — including seasonal offers for Eid, Pohela Boishakh, Victory Day (December 16), and major cricket tournaments (BPL, T20 World Cup). These cookies track your interactions with promotional content to help us measure the effectiveness of our campaigns. You may withdraw your consent to marketing cookies at any time.

Data Retention

okbajiee retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention schedule applies:

Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be associated with you. Anonymised, aggregated data (which cannot identify any individual) may be retained indefinitely for statistical and business analysis purposes.

Your Privacy Rights

As a player on the okbajiee platform, you have a number of rights in relation to your personal data. These rights can be exercised at any time by contacting our support team at support@okbajiee with the subject line "Privacy Rights Request — [Your Account ID]". We will respond to all valid requests within 30 days.

• Right of access: You have the right to request a copy of the personal data we hold about you, including information about how it is being processed and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure ("right to be forgotten"): You may request that we delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to our overriding legal and regulatory retention obligations described in Section 6.
• Right to restrict processing: You may request that we temporarily halt the processing of your personal data while a dispute about its accuracy or our legal basis for processing is resolved.
• Right to data portability: Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent — including consent to marketing communications — you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights.

Data Security

okbajiee takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the okbajiee Platform is encrypted using industry-standard TLS 1.2 or higher. You can verify the security of your connection by checking for the padlock symbol in your browser's address bar.
• Payment tokenisation: Full card numbers and mobile wallet account credentials are never stored on our servers. Payment data is tokenised immediately upon entry and processed exclusively by our PCI-DSS compliant payment partners.
• Access controls: Personal data is accessible only to authorised okbajiee personnel who require access to fulfil their job responsibilities. All staff with access to personal data are bound by strict confidentiality obligations and receive regular data protection training.
• Two-factor authentication (2FA): Players are strongly encouraged to enable 2FA on their okbajiee accounts. This provides an additional layer of security by requiring a one-time code sent to your registered Bangladesh mobile number in addition to your password when logging in.
• Intrusion detection and monitoring: Our security systems continuously monitor the Platform for unusual access patterns, potential brute-force attacks, and other indicators of compromise. Suspicious activity triggers automatic protective responses.
• Regular security audits: We conduct periodic internal and third-party security assessments to identify and remediate vulnerabilities in our systems and infrastructure.

Despite these measures, no online platform can guarantee absolute security. If you have reason to believe that your okbajiee account has been compromised, you should change your password immediately and contact our support team at support@okbajiee without delay.

Changes to This Policy

okbajiee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the services available on the Platform. The date of the most recent revision is displayed at the top of this document.

When we make material changes to this Policy — changes that meaningfully affect your privacy rights or how your data is used — we will notify registered players via on-platform notification or email (where we hold a valid email address for your account) at least 14 days before the change takes effect. For minor or administrative changes, we will update the document and revise the version number without proactive notification.

Your continued use of the okbajiee Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change to this Policy, you may close your account by contacting our support team prior to the change taking effect.

Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okbajiee handles your personal data, please contact our privacy team using the details below. All communications should be in English and directed to:

• Email support@okbajiee
• Subject Line Privacy Enquiry — [Your Account ID]
• Response Time Within 5 business days (Bangladesh Standard Time, UTC+6)

Complaints

If you are dissatisfied with our response to a privacy enquiry or believe that we have processed your personal data in a manner that is inconsistent with this Policy, you may escalate your complaint to our senior management team by emailing support@okbajiee with the subject line "Privacy Complaint — Escalation". We will acknowledge all escalated complaints within 48 hours and provide a full written response within 15 business days.

okbajiee is committed to resolving all privacy complaints fairly, transparently, and in accordance with the principles set out in this Policy. We take every complaint seriously as an opportunity to improve our data protection practices for all players in Bangladesh.